Program Questions

FAQ

Program Questions

How are the Chromebooks paid for?

Every undergrad student pays a Student Technology fee. A portion of this fee is paying for the Chromebook program.  Other projects that are also funded by the student technology fee include: student lab refreshes, classroom technology updates, outdoor/bus Wi-Fi updates and some of the OIT student employee programs. 

Why am I able to claim a Chromebook?

You can claim a Chromebook as part of UCCS’ Student Tech Fee program. This is a pilot program and is available for all incoming freshmen and undergraduate transfer students. The program’s intent is to put technology in students’ hands, regardless if they are learning from home, or on campus.

I am transferring to UCCS. Can I claim a Chromebook?

If you are a full-time, traditional undergraduate transfer, you can claim a Chromebook when you enroll at UCCS.

Where do I go to claim or return the Chromebook?

To claim your campus-issued Chromebook, go to the https://laptop.uccs.edu. This landing page allows you to complete the full “To Do” list before obtaining your Chromebook. On this webpage, you can choose to pick up the Chromebook in person, at the UCCS Bookstore, or have it shipped to you at your mailing address. You will return the Chromebook to the UCCS OIT Service Desk.

I did not receive my laptop or Chromebook, what should I do?

If you did not receive your device, please contact the UCCS OIT Service Desk and they will assist you in receiving your technology or you can email chromebook@uccs.edu

Can I take the Chromebook home over break?

Yes. You are welcome to take the device home with you over breaks.

What if I withdraw or transfer from UCCS?

If you withdraw or transfer from UCCS, you will be required to return the device to the OIT Service Desk within 5 business days.

Is the Chromebook mine to keep?

This Chromebook is the property of UCCS. Once you separate (graduate, transfer, etc) from the university, the device needs to be returned to the OIT Service Desk within 5 business days.

Can I sell the Chromebook that was issued to me?

This Chromebook is the property of UCCS. If you attempt to sell it, UCCS OIT will immediately make the Chromebook unusable.

Am I responsible for damage to my UCCS-issued Chromebook?

All repair of UCCS-issued Chromebooks for hardware or software failure as a result of normal "everyday wear and tear" is free of charge at the UCCS Service Desk.  If the Chromebook is damaged beyond “everyday wear and tear", the student will be held financially responsible for the repair or replacement of the equipment.

My Chromebook was stolen. What do I do?

Report the theft immediately to the following: Campus Police (719-255-3111) and the OIT Service Desk (719-255-4357). Be sure to have your copy of your Chromebook contract available for reporting purposes, it lists your Chromebook serial number. Once a police report has been issued, the OIT Service Desk will work with you to receive a replacement device.